General Terms of Use

Terms and conditions of use of “Juls’ Psychology”

Juls’ Psychology, http://julspsy.com, is a website, owned by Julika Novkova, Ph.D.

Please read the terms and conditions below carefully before using www.julspsy.com

General Information:

This policy is based on the current Bulgarian legislation in the field of personal data protection and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) and other European and Bulgarian legislation in the field of personal data protection.

The policy contains information regarding how personal data is processed, the type of personal data collected, the purpose of the use of the personal data collected, third party access to that data, the security measures taken with respect to the personal data collected, and the options you have regarding the use of the personal data you provide.

The content of the Juls’ Psychology website is copyrighted, as are any resulting interpretations. For the purposes of copyright and related rights law, it is forbidden to print, copy, transmit, distribute or store part or all of the content in any form without the prior written consent of Julika Novkova.

The content on the Juls’ Psychology blog, made available for personal, non-commercial use via a save and download option on a local server or device, is copyrighted, as are the resulting interpretations. For the purposes of copyright and related rights law, any printing, transmission, distribution and use of all or any part of the content in any form for other than non-personal, commercial purposes is prohibited without the prior written consent of Julika Novkova and without the conditions of the General Terms and Conditions.

Use of Juls’ Psychology content for personal, non-commercial purposes is permitted. This is strictly limited to your own individual learning and reference, and it explicitly prohibits redistribution to colleagues, inclusion in company intranets or training materials, or any other use that serves an organizational or commercial purpose. It is mandatory to correctly cite Juls’ Psychology as the source in case of citation, by providing a link to the relevant content page.

Use of Digital Content and Products
After reviewing the available content, a User may decide how they wish to engage with the materials, as follows:

  1. Online Viewing Only: This includes the option to use the content of selected products online without downloading them to a personal device, without the ability to copy or distribute them, and without sharing them in other digital spaces.
  2. Product Purchase: This includes the option to purchase a specific product, which can then be downloaded to the User’s device and/or will be sent to an email address provided by the User.

Juls’ Psychology Terms and Conditions:

Definitions of Roles

  • User: Any person who visits the platform www.julspsy.com to browse content, submit information through forms, or purchase a service.
  • Platform: The website www.julspsy.com, owned by Julika Novkova, which provides information and facilitates the sale of professional services.
  • Consultant / Partner: An expert affiliated with the Platform who provides the professional services purchased by the User. The Partner also guides the User through the final scheduling steps after the initial purchase.

These Terms and Conditions govern the relationship between users of the Juls’ Psychology website (www.julspsy.com, the Site for short), and the owner of the Site, Julika Novkova

The Terms of Use bind all users. By selecting any site, link or button located on the Juls’ Psychology pages, except for the link to these Terms of Service, the user agrees, accepts and agrees to be bound by these Terms of Service.

These Terms and Conditions cover Julika Novkova’ policies for the use of the Juls’ Psychology website, are published prominently on the website itself and are available to any user.

Julika Novkova reserves the right to amend its Terms and Conditions of Use of the Site (in whole or in part, modification, addition and/or deletion) at any time and in its sole discretion, without prior notice, and the updated Terms and Conditions will be posted on the Site pages in a timely manner. The User is obliged to check for any changes to the Site Terms and Conditions at any time before using the Site. Use of the Site after changes have been posted shall be construed as confirmation that the User has read, accepted and agreed to these Terms and Conditions.

Please read carefully the terms and conditions of use set out by Julika Novkova for the Juls’ Psychology Site.

Each visitor to the Site is bound by these Terms and Conditions and the Personal Data Collection and Retention Policies for the entire period of use of the Site, from the initial visit, until leaving.

The information collected by Julika Novkova in the use of the Site will be used solely for the purposes of the Site and in accordance with applicable law.

Julika Novkova collects information voluntarily provided by users of the Site for the following purposes: communication with users, marketing, surveys, sending campaign information, new and exclusive content on the Site, registration for the weekly newsletter, statistical purposes.

Identification of the user for the purpose of reproducing his statement of acceptance of the General Terms and Conditions is done by storing in the log files of the server www.julspsy.com the IP address of the user.

Julika Novkova is not responsible for websites and their content that are not part of the www.julspsy.com site and to which there is a link (link) on the pages of the Site.

Julika Novkova does not undertake to prosecute any site to which it links for illegal content or activities prohibited by the laws of the Republic of Bulgaria. In the event that a user becomes aware of such violations, the user is required to notify www.julspsychology.com through the contact details provided so that the link to the offending site may be removed.

Using the Business-to-Business (B2B) business model:

In connection with the introduction of the Business-to-Business or in short (B2B) business model, which encompasses a portion of the services provided, it should be noted that the manner in which the online consultation is conducted, the sharing of materials with specific clients, the provision of examples during the consultation, and the overall process of conducting the consultation itself remain within the scope of Juls’ Psychology‘s intellectual property.

Dissemination of consultation patterns (the methodologies, frameworks, proprietary materials, strategic processes, and sequences of inquiry developed and utilized by Juls’ Psychology during consultations) and shared material with third parties, outside of previously discussed and arranged similar activities with Juls’ Psychology, will be considered a violation of Juls’ Psychology‘s copyrights.

During consultations with clients under the B2B model, no recordings will be made of individual sessions, no data will be kept on specific participants, no data will be kept on specific case studies and no specific examples given of the practice of the same.

All personal data will be collected and processed in accordance with the current Bulgarian legislation in the field of personal data protection. The provision of personal data by you is completely voluntary.

Participant information will be used to manage the financial relationship between the parties.

Juls’ Psychology adheres to the following principles when processing your personal data:

  • Lawfulness, Fairness and Transparency;
  • limitation of the purposes of processing;
  • relevance to the purposes of the processing and minimisation of the data collected; accuracy and timeliness of the data;
  • limitation of storage to achieve the purposes;
  • integrity and confidentiality of processing and ensuring an appropriate level of security of personal data.

Juls’ Psychology works in collaboration with partners, each of whom receives fair, accurate and honest payment for the service they provide. Learn more about our Partnership Program Policy, our our Privacy policy, our Professional Ethics and Confidentiality Policy and our Fare Trade Policy.

Our Partner Ecosystem: BDR and Implementing Partners

To deliver our services effectively, Juls’ Psychology operates with a network of trusted, independent professionals who function in two distinct roles: Business Development Representative (BDR) Partners and Implementing Partners.

  1. Business Development Representative (BDR) Partners
    Our BDR Partners are independent sales and marketing professionals who introduce Juls’ Psychology to new clients. Their role includes:
  • Identifying and connecting with potential clients who could benefit from our services.
  • Guiding new clients through the initial discovery process, which may include a “Partner Discovery Call.”
  • Acting as a primary point of contact during the pre-purchase phase.

These partners operate under a specific set of terms and a strict ethical code, as detailed in our Partnership Policy. They are compensated for fostering new client relationships.

  1. Implementing Partners
    Our Implementing Partners are carefully selected subject-matter experts and certified consultants who deliver the professional services purchased by our clients, including the “Initial Consultation.”
  • These partners are responsible for the execution and delivery of the consultative work.
  • They are bound by our high standards of quality, confidentiality, and professional ethics to ensure a consistent and valuable client experience.
  • Juls’ Psychology is committed to a high standard of service. We enforce this by thoroughly vetting all Implementing Partners, binding them to our methodologies, and requiring strict adherence to our professional and ethical codes. While Juls’ Psychology manages the overall client engagement and quality framework, the individual Implementing Partner operates as an independent professional and is responsible for the specific advice and guidance they provide during a consultation..

Transparency is a core principle of our model. All official partners actively involved in service delivery are listed on our Team Page. We ensure that all data is handled in accordance with our Privacy Policy and that all collaborations meet the highest ethical and legal standards.

E-Commerce and Initial Consultation Booking

By using Juls’ Psychology’s e-commerce platform for your booking, you acknowledge and agree to the following terms regarding the booking and purchase of initial consultations through our digital system.

Partner Discovery Call

Before purchasing a service, a User may have the opportunity to connect with one of our BDR Partners or Outsourcing Partners for a free, non-binding discovery call.

The purpose of this call is strictly informational: to help the User understand our services, ask preliminary questions, and clarify the best path forward. This call does not constitute a professional consultation and is separate from the paid “Initial Consultation” service.

Engaging in a Partner Discovery Call is exploratory and does not commit the User to any purchase or further obligation. In line with our privacy standards, these calls are not recorded.

Initial Consultation and Booking Process

The “Initial Consultation” is a 90-minute online exploratory meeting and is the mandatory foundational assessment required before enrolling in any long-term services. By purchasing an “Initial Consultation” through our platform, you acknowledge and contractually agree to the following multi-step booking process. Your successful completion of these steps is a prerequisite for scheduling and receiving the service.

1. Purchase and Automated Confirmation Upon successful payment, you will receive an automated confirmation email. This email contains a PDF guide with detailed instructions and a link to our mandatory Professional Questionnaire.

2. Your Responsibility: The Professional Questionnaire

  • It is your sole responsibility to complete the online Professional Questionnaire (hosted on Google Forms) promptly after purchase.
  • Mandatory Email Consistency: You must use the exact same email address to submit the questionnaire that you used to make the purchase. Failure to do so will disconnect your questionnaire from your payment, leading to significant delays. We are not liable for scheduling delays or booking failures caused by your use of inconsistent email addresses.

3. Your Responsibility: Initiating the Scheduling

  • After submitting the questionnaire, you must initiate contact with the Partner as instructed in the PDF guide.
  • Our Partner will respond within 3 business days with a private Calendly link for you to schedule your session.
  • When booking your slot in the calendar, you must once again use the same email address used for the purchase and the questionnaire.

4. Final Confirmation

  • Once you select a time slot, you will receive a final automated confirmation containing the unique Google Meet link for your session.

Legal Acknowledgment By completing the purchase, you affirm that you have read, understood, and agreed to follow this required process. You acknowledge that Juls’ Psychology’s services are consultative, not therapeutic, and that Juls’ Psychology is not liable for any business decisions you make following the consultation.

Please ensure that you review our General Terms of Use, Privacy Policy, Payment & Security Policy, and Refund & Cancelation Policy before making any purchases.

Collection, processing and storage of personal data:

Personal data is any information relating to you by which we can identify you, such as your name, PIN/EIC, electronic address (email), contact telephone number and information about your access to the Juls’ Psychology website.

You can browse the website without entering any personal data. Where you wish to make an enquiry with us, it is necessary for us to obtain your personal details (name, telephone number and email address) so that we can respond to your enquiry and provide you with the information requested. In this case, we need to obtain your consent to process your personal data.

The Company also collects, processes and stores personal data in connection with the conclusion and performance of contracts with its customers.

The Company is a data controller and as such collects, processes and stores personal data on the following grounds:

  • performance of obligations under a contract.
  • your express consent.
  • compliance with obligations arising from a legal act.
  • for the purposes of Juls’ Psychology’s legitimate interest.

Purposes for which your personal data is collected, processed and stored:

Juls’ Psychology collects, processes and stores personal data that you provide to us for the following purposes:

  • individualisation of parties to contracts and contact persons in connection with their implementation.
  • accounting purposes.

Types of personal data collected, processed and stored:

Juls’ Psychology collects, processes and stores the following types of personal data in google form:

– names, ID number/EIC, address, electronic address (email), telephone number – for natural person clients, or natural persons who manage and represent legal person clients. These data are necessary for the conclusion and performance of contracts with the company’s customers, as well as for contacting the customer and sending information to him, including – if explicitly consented – for sending promotional and advertising messages. No sensitive data is collected.

Juls’ Psychology does not collect, process or store special categories of personal data (sensitive data) and does not perform automated decision-making with data.

Storage period of your personal data:

Juls’ Psychology will not retain your personal data for longer than is necessary to fulfil the purposes for which we process it.

In determining the appropriate retention period, we take into account the amount and nature of the personal data, the purposes for which we process it, and whether we can achieve those purposes by other means. Juls’ Psychology also complies with the relevant legal requirements for the retention of certain categories of data in order to comply with our obligations under law or contract, and to protect our legal rights in the event of a claim.

If the need for storage ceases, Juls’ Psychology will delete or destroy your personal data securely and without undue delay.

Transfer of your personal data for processing:

“Juls’ Psychology independently collects and processes the personal data you provide.

It will only be provided to third parties in the cases provided for by law.

Your data protection rights:

In certain circumstances, you have the right by law to:

  • Request information about whether the company holds your personal data and, if we do, what that data is, on what basis and for what purpose we process and hold it;
  • request access to your personal data (a so-called “data subject access request”). This allows you to obtain a copy of your personal data held by Juls’ Psychology and to check that we are processing it in the manner prescribed by law;
  • request correction of your personal data held by the company. This enables you to correct any incomplete or inaccurate information we hold about you.
  • Request erasure of your personal data (the so-called “right to be forgotten”). This allows you to ask us to delete or remove all or part of your personal data without undue delay if there is no reason for us to continue to process and store it. Juls’ Psychology International does not delete data that it has a legal obligation to retain , including for the defence of legal claims made against it or to prove its rights;
  • object to the processing of your personal data where we rely on a legitimate interest (or the interests of a third party) and something in your particular situation causes you to object to the processing for that reason. You also have the right to object if we process your personal data for direct marketing purposes;
  • request restriction of the processing of your personal data. This allows you to ask us to stop processing your personal information if, for example, you wish to establish its accuracy or the reason for processing it;
  • request the transfer of your personal data in electronic and structured form to you or another person (the so-called “right to data portability”). This allows you to take your data from us in a usable electronic format and transfer it to another person in a usable electronic format; – to withdraw the consent you have given. You may withdraw your consent for all or only part of your personal data, and for a specific or all processing purposes. If you have consented to the collection, processing and storage of your personal data for a particular purpose, you have the right to withdraw your consent at any time in relation to that particular type of processing. Once you have notified us that you withdraw your consent, we will cease processing it for the purpose or purposes to which you originally consented, unless there is another basis for us to continue that processing;
  • notify you in the event of a breach of security of your personal data which may pose a high risk to your rights and freedoms. “Juls’ Psychology will inform you without undue delay and in an appropriate manner upon becoming aware of such a breach, and of the measures that have been taken or are to be taken.

To exercise any of your rights listed above, please send an email to [email protected]. To help us process your request efficiently, please include the specific right you wish to exercise (e.g., “Data Deletion Request,” “Data Access Request”) in your subject line and the email address associated with your data in the body of your message.

Measures to ensure the protection of your personal data:

Juls’ Psychology follows strict security procedures when storing your personal data and also to protect it from unauthorised access, accidental loss, destruction or damage. The security of your personal data is our priority, and we make no compromises with it. Juls’ Psychology implements organizational, physical, information technology and other necessary measures to ensure the security and protection of your personal data and the monitoring of the processing of personal data.

Some of the security measures taken by the company include the following activities:

  • the rules for the collection, processing and storage of personal data are set out in internal procedures, compliance with which is monitored on an ongoing basis;
  • confidentiality obligations are in place for all employees of the company; Juls’ Psychology strives to continuously improve the security measures that we have implemented and apply in our activities, and to keep them in line with state-of-the-art technology.
  • Declaration of Privacy (download from here).

Confidentiality and Ethics Policy

At Juls’ Psychology we prioritize the confidentiality of our clients. We adhere to the highest ethical standards in all the services we provide. Each consultation automatically includes a Non-Disclosure Agreement (NDA). This ensures that all personal and business information remains private. We do not share our clients’ identities, logos or sensitive information for commercial purposes, and all case studies are made completely anonymous.

However, confidentiality has legal limits. We are ethically and legally obligated to disclose information to the appropriate authorities in specific, limited circumstances. These exceptions include, but are not limited to:

  • If a client expresses a serious threat of imminent harm to themselves or an identifiable third party.
  • In situations involving the suspected abuse or neglect of a child or vulnerable adult.
  • When compelled to do so by a valid court order from Bulgarian authorities.
  • If the information is related to the planning or commission of a criminal act.

In addition, we strive to provide the best possible advice. However, Juls’ Psychology is not responsible for any outcomes related to the use of our services, including missed opportunities or lost profits.

For more details about our ethical practices and your privacy, please see our Confidentiality and Ethics Policy.

Jurisdiction and Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Bulgaria. The courts of the Republic of Bulgaria shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms and Conditions, including any dispute regarding their validity, interpretation, performance or termination. By using the Juls’ Psychology website, you consent to the jurisdiction of such courts.

Limitation of liability

Julika Novkova makes no warranties, express or implied, with respect to the availability, accuracy, or security of the Juls’ Psychology website. We take all reasonable steps to ensure that the site operates securely and smoothly. However, we cannot guarantee uninterrupted access or error-free operation. By using the Site, you acknowledge that you do so at your own risk. Julika Novkova shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site, including without limitation, loss of data, unauthorized access, or service interruption.

The information provided on the Juls’ Psychology website is for general informational purposes only. It is not intended to be a substitute for professional psychological counseling, therapy, or personal business advice. Users are encouraged to seek qualified advice tailored to their particular circumstances.

Juls’ Psychology is not responsible for the misuse or misapplication of content. For clarity, misuse includes, but is not limited to: using our materials to attempt to provide unlicensed therapeutic or clinical services; implementing business strategies from our content in a reckless manner without seeking tailored professional consultation; or presenting our materials as your own for commercial training purposes. 

It is the responsibility of each user to ensure that they seek appropriate professional assistance when necessary and that the use of the content is in accordance with ethical standards and best practices.

Juls’ Psychology, together with its partners and third party providers, is committed to the delivery of high quality services. However, there can be no guarantee that the services will be in accordance with all client expectations or specific business results. Juls’ Psychology is not responsible for any dissatisfaction, loss of opportunity or loss of profit as a result of the use of our services.

Any advice or recommendations provided by Juls’ Psychology are advisory in nature and clients are responsible for their own decisions, actions and business strategies. Juls’ Psychology shall not be liable for any indirect, incidental or consequential damages in connection with the services provided, including loss of revenue, data or business opportunities.

Juls’ Psychology is not responsible for sites and their content that are not part of the site www.julspsy.com and to which there is a link on the pages of the Site. Juls’ Psychology does not undertake to prosecute any site to which it links for illegal content or activities prohibited by the laws of the Republic of Bulgaria. In the event that a user becomes aware of such violations, the user is required to notify www.julspsy.com through the contact details provided so that the link to the offending site may be removed.

Cookies and Tracking

In order to improve your experience on the Juls’ Psychology website, analyze usage patterns, and deliver personalized content, we use cookies and similar tracking technologies. By using the website, you are consenting to the use of cookies as described in our Privacy Policy and our Cookie Policy. You may adjust your cookie preferences or withdraw your consent at any time by using the settings available in your browser or by visiting our Cookie Policy page.

Related Policies

These Policies function as part of a comprehensive framework of ethical guidelines and standards. For a complete understanding of our operational principles, we invite you to review our other guiding documents:

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